Professional Support Team

• Veterinary Behavior Technician (VBT) available to support your professional team and client preventive behavior education.

  Telephone:  1-800-372-3706

  Email: BehaviorSupport@animalbehavior.net
  Fax: 1-800-372-3706

Getting Started Step by Step Checklist

ü Date Completed

Member Login

• Proprietary Materials Agreement - Review Copyright and Proprietary Agreement. Membership is an agreement to these terms.

• Learn your location's Member Login (Username and Password ).
  
  Username__________________(typically your email)
  Password__________________ (can be customized) MyABN
   

• We recommend your location select "Remember My Login" on the Login page for faster, easier Team Login.
   

• On every ELesson you will see your assigned Username and Password to Login. Use any Member Login button. If you are not logged in, you will not be able to view all online library pages.

Member Services

• Read - Why Add Behavior Services and Education?

• Read - Kinder, Gentler Veterinary Visits

Team Member Communication

• The Network requires one Main Contact and Email per location

  • See - Team Communication Strategies

• Read, ABC Job Description  Each ABC or Behavior Program "contact" will be emailed  weekly and monthly Checklists, and monthly ECourse on, How to Become Pet-Centered Professionals. Any staff member can become the ABC. We recommend two people if possible to team up.

Preventing Pet Behavior Problems

• Read, CEW Instructions and the FAQ. Learn how to use the Client Entry Wizard (CEW)

• Enroll yourself in a Positive Pet Parenting ECourse using the Client Entry Wizard. Only one pet per email address. For second pet ECourse, use a second email. Team may choose a "pretend" puppy or kitten to learn about proven, gentle methods that prevent problems and teach good behavior.

• Use Print Friendly button to print, Contact Information Collection Form. Photocopy and place a week's worth of forms in every exam room and at front desk to collect client enrollment info. Designate who collects forms and enrolls client daily (end of day closing or other strategy). Goal = EVERY puppy and kitten enrolled the same day as their visit

• Canine Portable Kennel Training Step By Step.  Read this document on Portable Kennel Training. When you use the CEW to enroll clients in Error Free Puppy Raising Tips or Positive Dog Parenting ECourse, they can view topics and presentations online and learn at their own pace. You can also photocopy and hand out the Canine Portable Kennel Training Step by Step to puppy parents.