Creating kinder, gentler experiences for pets


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Call 1-800-372-3706
to speak to a Veterinary Behavior Technician

Behavior Help Email

Client Entry Wizard


Looking Ahead

Help is at your fingertips by library, email and phone!

Team Education Tracking Sheets

Introduction to Checklists

Becoming Pet-Centered Profesionals ECourse

Enrolling Pet Parents in ECourses™ 

Imagine the goodwill of having Positive Pet Parenting ECourses from your location arrive in the home email of pet parents, volunteers and pet professional team.


Pet Parenting ECourses help pet parents and pet professionals better understand household pet behavior and learn gentle, proven methods to teaching good behavior.

Pet parents and pet professionals learn a team approach for providing kinder, gentler experiences for pets in the veterinary hospital, kennel, shelter, and home settings. The gentle, proven pet behavior training methods can also be used in grooming and training locations!


Read - Why Add Behavior Services and Education?


Read - Kinder, Gentler Veterinary Visits


Feeling overwhelmed? Getting behind on your email? No problem. We can stop and start your program ELessons any time. Contact us!

Preventing Pet Behavior Problems - The Steps


Read, CEW Instructions to learn how to use the Client Entry Wizard (CEW) to enroll people in Pet Parenting ECourses. If needed, read the FAQ.


Enroll yourself in a Positive Pet Parenting ECourse using the Client Entry Wizard. Only one pet per email address. For second pet ECourse, use a second email. Team may choose a "pretend" puppy or kitten to learn about proven, gentle methods that prevent problems and teach good behavior.  
Use Print Friendly button to print, Contact Information Collection Form. Photocopy and place a week's worth of forms in every exam room and at front desk to collect client enrollment info. Designate who collects forms and enrolls clients daily (end of day closing or other strategy). Goal = EVERY puppy and kitten enrolled the same day as their visit.  
After team members are enrolled, begin enrolling pet parents who visit your location. Pet Parent Flyer Send home to Introduce new pet behavior education and services.  
Offer the free pet behavior education with a visit to your location. Add scripts to your phone messages on hold.  Sample scripts  

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