A letter
from a
client
of
Veterinary
Member
Dr. Sally
Foote
Clyde's Trip
to the
Hospital
Clyde is my
8 year old
Westie who
absolutely
loves to go
visit Dr.
Foote's
office in
Tuscola.
They have
always
rewarded him
with
positive
attention
and of
course
COOKIES!
Even with
all his
experiences
at the
office,
which
consisted of
blood tests,
X-rays,
boarding,
shots, body
cavity
examinations,
he still
loves to go
inside her
office even
if we are
just walking
past.
Stubborn as
he is, Clyde
will come to
a complete
stop and I
practically
have to drag
him past the
office so we
can finish
our walk.
Well anyway,
he became
very ill
this past
summer and I
had to take
him to the
University
of Illinois
Small Animal
Hospital in
Champaign,
IL. When the
student at
the hospital
took us into
the
examination
room to look
him over,
she was
really
impressed
how
cooperative
and friendly
he acted.
Meanwhile
the whole
time I'm
watching
Clyde stare
at her
pocket,
throwing his
head trying
really hard
to let her
know that he
wanted a
cookie. He
was
absolutely
positive
that she had
some cookies
in her
pocket and
didn't
understand
why he
wasn't
getting one.
It was quite
funny
because Anne
the student
had
absolutely
no clue that
he was
"stalking
her pocket"
or why he
was so
excited
about
getting
examined.
She would
reach in her
pocket for
something
and Clyde
would perk
right up
because he
just knew
she was
going to
give him
one. But
poor
Clyde.... he
got NOTHING!
------------
Your
recommendations
of Daisy's
behavior
problems
have been
outstanding.
Many of them
have made
significant
positive
changes.
Our Humane
Society in
Indianapolis
has gone to
a new
procedure
for those
who want to
bring a pet
to the
Humane
Society.
They will
only accept
the pet if
they go
through
basic change
behavior
classes at
the Humane
Society. I
think that
if they had
your service
and
recommendations,
there would
be fewer
pets being
given to the
Humane
Society.
Daisy came
from this
Humane
Society.
They offer
training.
However,
your service
is much more
extensive
and since I
subscribe to
your library
this is like
learning
different
ways of
training by
just going
to my
computer.
Thank you
for your
service.
Elizabeth
PS I have
another dog
(6 years
old) who has
benefited
from your
recommendations!
Dear Tara,
I really like
ABN!!!
Thank you for
helping us
provide this
valuable
addition to our
practice. Our
clients seem to
appreciate the
service as much
as we enjoy
sharing ABN with
them. It truly
bonds them to
our practice.
I share the info
on ABN with my
colleagues
whenever I can.
Sincerely,
Lauren Keating,
DVM President Virginia
Veterinary
Medical
Association
Thanks for the follow-up! Everyone
we have signed up so far has been
delighted! I still haven't had time
to go through the whole site, but I
love what I have seen!
Dr. Horgan
From: Ashley Davis
Thanks Tara.
Everything is
going great.
Clients value
the enrollment
of the ABN. They
praise it all
the time,
especially on
how they have no
problems with
it; easy to use
and gives
excellent
information
about their new
pets or
misbehaving
pets. Thank you
so much again
for all your
help. We really
appreciate how
you get back to
us so quickly.
Have a Good
week. Talk to
you soon.
From: Kristen White(Animal Behavior Technican for ABN)
Date: Thu, Jul 28, 2011 at 12:12 PM
Subject: Update to ADVM on Dickins & Valentino Brucks
To: "Linda Iburg, DVM" (Referring veterinarian)
Dear Dr. Linda Iburg,
Sandra with Dickins & Valentino have done well with their behavior modification program. Once a client is ready to discontinue monthly support from Animal Behavior Network we send an exit interview. She reported that both Dr. Tripp and her behavior technician exceeded her expectations. Here are a few of Sandra's responses:
"I had a very difficult situation with two male cats and I was not promised that it could be completely resolved. Thanks to the team's expertise and constant attention to detail, there as been, with the help of medication, 100% success. I am extremely grateful!"
"You've been so excellent in suggesting things and other options when I've felt overwhelmed because something or other wasn't working smoothly. You've always made me feel that it was solvable, and that too kept in my mind Dr. Tripp's telling me that he had a big bag of tricks and if one didn't work then another might. That's helped me to keep going and to pull it together and try harder quite a few times. And, early on, when Dr. Tripp asked me if I would be open to rehoming Dickens, it was awful. But then once I really thought it over, I knew that although I would be willing to do it if I could be assured Dickens would have a happier life, I also wanted to first give a good try at making this home situation work for everyone. …and as Dickens sits beside me and threatens to drop his drools onto my keyboard, I am just very happy and grateful to you, Dr. Tripp and Krista for making this possible."
Below is a copy of our case notes for you to add to your records. Thank you for referring this case to Dr. Rolan Tripp and Animal Behavior Network and we hope you will consider Dr. Tripp's behavior practice in the future with difficult behavior cases.
