• Review the ABC Job Description. Try to establish a regular time on the schedule to complete all checklists. If you are a busy location, you may prefer to learn at home.

• Complete Checklist 01 - Team Orientation

Team Member Education

• Use Print Friendly button to print, Contact Information Collection Form. Collect team member information. Enroll yourself and every team member in a Positive Pet Parenting ECourse using the Client Entry Wizard.

• Check this item off when all team members are enrolled in a Pet Parenting ECourses that arrives weekly at home email addresses personalized to person and pet name. Bookmark the CEW Help Form

Preventing Pet Behavior Problems

• Create a Master Copy of the Contact Information Collection Form. Mark back with yellow highlighter - MASTER COPY. Keep in a folder that everyone can easily find. Name the folder, CEW Info MASTER

• Photocopy enough forms to place a week's worth in every exam room, lobby and any where else that will help remind the team to collect client enrollment information.

• Implement a strategy for using the CEW daily to enroll pet parents (with emphasis on EVERY puppy and kitten) on the ECourse the same day as their visit to your location.

• Make sure enough team members know how to use the CEW. Create a schedule of who is assigned to gather all forms and use the CEW to process daily enrollments. Some practices have clients enroll themselves on a laptop "live" while others add enrollments to end-of-day Closing Procedures.

• Check this item the first day completed where Enroll EVERY puppy and EVERY kitten who visited the location were enrolled in either  Error Free Puppy Raising Tips  ECourse or Error-Free Kitten Raising Tips ECourse.

• Send an email to behaviorsupport@animalbehavior.net letting us know how you are doing.