Name
|
The Steps | Date Completed |
- Review the ABC Job Description. Try to establish a regular time on the schedule to complete all checklists. If you are a busy location, you may prefer to learn at home.
| |
| |
Team Member Education | |
| |
- Check this item off when all team members are enrolled in a Pet Parenting ECourses that arrives weekly at home email addresses personalized to person and pet name. Bookmark the
CEW Help Form
| |
Preventing Pet Behavior Problems | |
-
Create a
Master Copy of the
Contact Information Collection Form. Mark back with yellow highlighter - MASTER COPY. Keep in a folder that everyone can easily find.
Name the folder,
CEW
Info
MASTER
| |
- Photocopy enough forms to place a week's worth in every exam room, lobby and any where else that will help remind the team to collect client enrollment information.
| |
- Implement a strategy for using the CEW daily to enroll pet parents (with emphasis on EVERY puppy and kitten) on the ECourse the same day as their visit to your location.
| |
- Make sure enough team members know how to use the CEW. Create a schedule of who is assigned to gather all forms and use the CEW to process daily enrollments. Some practices have clients enroll themselves on a laptop "live" while others add enrollments to end-of-day Closing Procedures.
| |
| |
| |
Congratulations! You have completed
Checklist 01 ABC Leadership.
Review this checklist with your supervisor.
You are ready to proceed to
Checklist 02 ABC Leadership
| |