Creating kinder, gentler experiences for pets!

  

 

                                     Keep all Copyright information on materials provided to staff and clients.

Need Help? 

Call 1-800-372-3706
to speak to a Veterinary Behavior Technician


Member Menu

Paws To Speak!

Client Entry Wizard

Pet Behavior Analysis

Professional Education


 

        

 

 

Help is at your fingertips by library, email and phone




Keep learning.
Come back soon!

Becoming Pet-Centered Professionals

  Checklist 01 - ABC Leadership


   Name                                                                              

     The Steps

Date Completed

  • Review the ABC Job Description. Try to establish a regular time on the schedule to complete all checklists. If you are a busy location, you may prefer to learn at home.

 

 

   Team Member Education

 
 
  • Check this item off when all team members are enrolled in a Pet Parenting ECourses that arrives weekly at home email addresses personalized to person and pet name. Bookmark the CEW Help Form
 

     Preventing Pet Behavior Problems

 
  • Create a Master Copy of the Contact Information Collection Form. Mark back with yellow highlighter - MASTER COPY. Keep in a folder that everyone can easily find. Name the folder, CEW Info MASTER
 
  • Photocopy enough forms to place a week's worth in every exam room, lobby and any where else that will help remind the team to collect client enrollment information.
 
  • Implement a strategy for using the CEW daily to enroll pet parents (with emphasis on EVERY puppy and kitten) on the ECourse the same day as their visit to your location.
 
  • Make sure enough team members know how to use the CEW. Create a schedule of who is assigned to gather all forms and use the CEW to process daily enrollments. Some practices have clients enroll themselves on a laptop "live" while others add enrollments to end-of-day Closing Procedures.
 
 
 
Congratulations! You have completed Checklist 01  ABC Leadership. Review this checklist with your supervisor. You are ready to proceed to Checklist 02 ABC Leadership
 

 

 
...::::::: Copyright 2000-Present  All Rights Reserved by Rolan Tripp, DVM  and Susan Tripp, MS, Animal Behavior Network and Associates :::::::...