Creating kinder, gentler experiences for pets


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Client Entry Wizard


Looking Ahead

Help is at your fingertips by library, email and phone!

Team Education Tracking Sheets

Introduction to Checklists


Becoming Pet-Centered Profesionals ECourse

Deluxe Boarding, Gentle Grooming, Volunteers

Your Mission this week - should you choose to accept - is to add deluxe pet care services to your location, and consider starting adding volunteers. 


__ Consider a team brainstorming session on how to boost comfort and minimize stress for all pets housed or spending the day at your location (daycare) while pet parents are at work. For example, do you want provide "deluxe care" as an option for an additional fee or set a new standard and increase fees?


__Do you want you offer the first grooming visit free for puppies and kittens to introduce the grooming location, sounds, smells and tools with treats and a fun day? Advertising this service could attract and keep clients.


__Do you want to start a volunteer program to add TLC TID for all pets?


Volunteers can enjoy giving the gift of comfort to pets at your location. 


Enroll volunteers in an Animal Behavior Network ECourse (using the CEW) that arrives in their home email from you, customized to a family member and pet. Expect volunteers to learn at home from the Animal Behavior Network. Require volunteers participate in Team Education to learn how to use body language, how to read pet body language and how to lower pet stress.

Pets are good for people and people are good for pets. People love to be around pets and pets love to have the extra attention from people.

Volunteers may be clients, seniors at a local high school or seniors in your community. If you bring in volunteers, do strict interviews and hold volunteers to high standards. Yes, you can FIRE a volunteer!  Make this clear from the very beginning. Most business liability policies cover volunteers.


CAUTION:  Use Red Circles or another clear system to alert volunteers NOT to approach aggressive pets.

Deluxe Board & Groom
Pet Perception Management™
Internal Protocols, TLC - TID
Sedation option for emotional pain and fear not just physical pain.

Demonstrate Head Collars for adult dogs that pull on leash.

Read and Print Master Copy:
Sample Dog DayCare and Boarding Release
Read, Barking Protocol - Inpatient
Read, Treating Medical Confinement
Read, Volunteering With Animals
Read, Head Collars

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