Sample Phone Scripts

Print out a list from your computer of all puppies and kittens that have been in to the veterinary clinic in the last 6 months. Have a form ready to collect the owner’s email addresses.

If you reach a person

Hi, this is _________________ .  I’m calling from ______________________.

I see that you were in with ____________________ recently. We are calling all pet parents who have come in for a visit with their puppy to let them know about our new Error-Free Puppy Raising Tips (or Error-Free Kitten Raising Tips) and Positive Pet Parenting one year behavior ECourses. There is no charge for this new service from ___________________.

If you have an e-mail address, I can get you started. You and ___________ will receive email lessons and you will be able to look up behavior topics for puppies, kittens, cats and dogs

If you reach an answering machine

Hi, this is ____________________.  I’m calling from __________________.

I see that you were in with _______________________recently. We are calling all the owners who have come in recently with a puppy to enroll them in a pet behavior ECourse that is now included in your visit.  If you have an e-mail address, I can get you started. Please call as soon as possible so we can get your started on this fun and very important pet behavior training tips ECourse.